The Importance of Building Standard Operating Procedures
Standard operating procedures (SOPs) are powerful documents that help drive quality and consistency across your business processes.
Entries by Greg Ryan
Four Essential Business Functions You Should Consider Outsourcing
SMEs find that by embracing outsourcing, key business functions are being managed and delivered far more effectively and efficiently.
Rapidly And Cost Effectively Build Standard Operating Procedures (SOPs) With optidocs
SOPs are essential but often the last thing organisations have time to do. optidocs is the easy way to rapidly and cost effectively build SOPs.
What Offshore Model Suits You Best?
To create success in outsourcing, it is critical to understand what offshore model will work best for you. Here are four main offshoring models to look at.
How to Develop A Successful Offshore Relationship
Growing a successful offshore relationship is difficult to do without the proper guidance, advice and support from onshore leaders.
Reasons Why the Philippines is the Only Choice for Outsourcing
There are lots of locations people are offshoring to but for me, the big three are Manila, Clark, and Cebu. Out of those three, the two locations that I like to focus on are Manila and Clark. Manila is the capital of the Philippines.
Management Tips For A Successful Outsourcing
optiBPO has helped many businesses across the globe to successfully offshore operations, but some businesses don’t have SOPs in place and optiBPO’s new affiliate company optidocs can help with that.
Rethinking Your Problem – Cost Reduction and Performance Improvement
For many companies, offshoring offers a genuine solution to many business problems. They’ve found the practice has delivered effective cost and performance improvements, resulting in significant savings without sacrificing productivity.
Not all BPOs (Offshore Providers) are Created Equal
All you need to get started is an office, an internet connection and a desk. It is a mistake to think that this makes a BPO, as when you are looking to manage your risk and get it right, there is a lot more to it if you want to ensure success.