Are you a Sales Support looking for a new career opportunity with great perks and benefits? Today is the day to land a job that you love while working with a AU-based team! What are you waiting for? Apply now!
Why you will love working with this Client?
Are you a Sales Support looking for a new career opportunity with great perks and benefits? Today is the day to land a job that you love while working with a AU-based team! What are you waiting for? Apply now!
Location / Shift
Pampanga/Manila Office, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
Are you a Sales Support looking for a new career opportunity with great perks and benefits? Today is the day to land a job that you love while working with a AU-based team! What are you waiting for? Apply now!
Duties and responsibilities:
- ● Generate new leads and feed through to the sales team for verification
- ● Assist in creating new records for verified leads, and ensure they have all the information and resources they need – organise and send this to them – includes catalogues, online access etc
- ● Manage sales email and SMS inbox, allocating to sales team to ensure customers’ questions and needs are met
- ● Process quotes for customers, ensuring correct cost and margins are applied
- ● Process customer invoices and credits via phone or e-mail
- ● Following up on open customer quotes
- ● Set-up of customer pricing files
- ● Dealing with incoming calls from customers
- ● Liaise with customers to help resolve queries
- ● Upkeep of customer and sales data in Office 365 Dynamics Finance and Operations
- ● Take minutes and action items from weekly Sales Meeting and any other meetings
- ● Make appointments and book travel arrangements for Sales team
- ● Maintain records and give regular updates to sales and customer service teams on any sales campaigns
- ● Follow up of outstanding customer orders with suppliers, logistics and warehouse
- ● Request freight pickups and follow up of late deliveries with freight companies
- ● Work with customers to set up on online ordering and manage web chats
Qualifications
- ● A qualification in a business-related field (Desirable)
- ● Positive and proactive attitude
- ● Friendly, customer focused attitude
- ● Strong numerical skills
- ● Strong verbal and written communication skills
- ● Diligent with a high level of attention to detail
- ● Results focused
- ● Self-motivated and able to work alone or as part of a team
- ● Ability to multitask and show initiative
- ● Quick learner with ability to think on your feet
- ● Willing to challenge the status quo and look for smarter ways of doing things
- ● Ability to effectively prioritise tasks
- ● High level of attention to detail
- ● Excellent communication and numerical skills
- ● Proficient in IT and experienced with Excel.
- ● Exhibit and live out the company values of all interactions with all people being:
- o With honesty
- o With loyalty
- o With humility
- o With positivity
- o Whilst striving for excellence
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
