Privacy Statement
Here at optiBPO, we are committed to protecting your privacy.
Introduction
optiBPO (“optiBPO”) values your privacy and commits to safeguarding your personal information. We operate under the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth), along with other relevant privacy laws.
This Privacy Statement outlines our practices regarding collecting, storing, using, and disclosing your personal information. By engaging with us, you consent to the practices described in this Privacy Statement.
Information Collection and Purpose
We collect and store personal information necessary to provide our services, communicate with clients and contractors, and fulfil legal obligations. While providing personal information is voluntary, failure to do so may affect our ability to deliver services. Any unsolicited personal information provided to us may be destroyed or de-identified.
We directly collect information from you or from third parties, such as contractors or service providers. The main types of personal information we collect include contact details, employment history, and feedback.
Purpose of Collection of Personal Information
We collect personal information for various purposes, including delivering services, improving our website, and managing human resources. We may also use this information for marketing communications, with opt-out options provided.
We handle personal information with care, complying with applicable laws and regulations. Sensitive information is used only when necessary or required by law.
Our Use of Your Personal Data
We primarily use personal information for the purposes for which it was collected. This includes human resources management, marketing, and compliance with legal requirements. Some personal information may be shared with third-party service providers.
Our Use of Cookies and Web Beacons
We use cookies and web beacons to enhance user experience and improve our website’s functionality. You can modify your browser settings to decline cookies, but this may limit certain features of our website.
Disclosure of Your Personal Data
We disclose personal information to service providers and affiliates for business purposes. We may also disclose information in connection with transactions or legal obligations.
Security
We employ various security measures to protect personal information from unauthorised access, misuse, or loss.
Personal Information Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this statement.
Reviewing and Correcting Your Personal Information
You have the right to access and correct your personal information. Requests for access or correction will be promptly processed.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these websites.
Questions or Complaints About Our Privacy Practices
For inquiries or complaints regarding our Privacy Policy, please contact us at info@optibpo.spiralytics.net.
Changes to This Privacy Statement
We update this Privacy Statement annually. Please review this page regularly for the latest information.